King Suite
- 1 King-size bed,2 Single beds
Ryokan · Hakone · Kanagawa
Hakone Kyuan
A serene retreat in Hakone with private onsens, mountain views, and highly rated service.
- Private onsen with mountain views
- Free shuttle service and valet parking
- Exceptional staff rating of 9.6
9.2
Perfect
844 reviews
Booking.com 9.2 · 844 reviews
About
Hakone Kyuan
Hakone Kyuan is a 4-star hotel in Hakone, Kanagawa, Japan, offering a tranquil escape with spa therapy, a shared lounge, and recreational facilities. The Hakone Open-Air Museum is about a 20-minute walk away.
Guests can unwind in hot spring baths, both indoor and open-air, and enjoy free Wi-Fi in rooms. The hotel provides a range of amenities including a restaurant, massage services, and free shuttle service.
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Free shuttle service
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Exceptional staff service — Guests consistently praised the helpfulness and professionalism of the staff, contributing to a relaxing stay.
- Private onsens with mountain views — Several rooms feature private open-air baths with scenic mountain vistas, enhancing the onsen experience.
- High guest satisfaction — The hotel holds a strong guest rating of 9.2 from over 800 reviews, indicating consistent quality.
–
Worth weighing
3 to weigh- Limited check-in window — Check-in is only between 15:00 and 18:00, which may be restrictive for late arrivals.
- No pets allowed — Guests traveling with pets cannot bring them to this property.
- Price point on higher side — While value rating is good at 9.4, the price from 3 GBP may seem modest, but actual rates could be higher for the class.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Luxury Room
- 1 King-size bed
Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed,2 Single beds
- Mountain view
- Shower
- Coffee machine
- Bathtub
Superior Twin Room
- 2 Single beds,2 Double beds
- Shower
- Coffee machine
- Bathtub
- Balcony
Deluxe Twin Room
- 2 Single beds
- Mountain view
- Shower
- Coffee machine
- Bathtub
Standard Twin Room
- 2 Single beds,1 King-size bed,2 Bunk beds
- Mountain view
- Shower
- Coffee machine
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Parking
- Valet parking
- 24-hour reception
- Free shuttle service
- Room service
- Housekeeping
- Safe deposit box
In-room
- Air conditioning
- Heating
- Flat-screen TV
- Free toiletries
- Dining table
- Coffee machine
- Bathtub
- Shower
Wellness
- Hot spring bath
- Open-air bath
- Massage
Food & Drink
- Restaurant
- Children's menu
- Welcome drink
Entertainment
- Leisure/ TV room
- AM/FM alarm clock
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 844 reviews
Booking.com · 9.2 · 844 reviews
9.2Verified guest“The hotel was a delightful base for exploring the area, just a short walk from the train or bus station and a convenience store. Staff were professional and caring around the clock. I had a twin room with wine, a private onsen bath, and a lovely view.”
9.2Verified guest“Breakfast offered a wide variety of delicious options.”
9.2Verified guest“The staff went above and beyond, providing a spotless room and even a glass of wine in our bedroom.”
9.2Verified guest“Meals were plentiful and absolutely delicious.”
9.2Verified guest“The room was excellent, service was very pleasant, and the private onsen with mountain views made our stay special. Free Wi-Fi was fast throughout the hotel.”
9.2Verified guest“Quiet and reasonably spacious with a nice mountain view. The safe, sofa bed, and central heating were all useful.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Hakone Open-Air Museum: About a 20-minute walk from the hotel, this museum offers a unique blend of art and nature.
Ninotaira1297- 248, Hakone, Kanagawa, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-18:00
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 13 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 18:00, and check-out is by 11:00.
Is parking available at the hotel?
Yes, the hotel offers parking and valet parking.
Are pets allowed?
No, pets are not allowed at Hakone Kyuan.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in rooms.
Are there hot spring baths?
Yes, the hotel features both a hot spring bath and an open-air bath, with some rooms offering private onsens.
The bottom line
Hakone Kyuan stands out for its serene atmosphere, private onsens, and attentive staff, making it an excellent choice for a relaxing retreat in Hakone.
9.2A top-rated onsen experience with exceptional service.
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